Shipping policy
Order Processing Time
All orders are processed within 1 to 4 business days (Monday to Friday).
This includes:
- Order verification
- Quality check
- Packaging
Orders are not processed on weekends or holidays.
Shipping Time
After processing, orders are shipped and typically delivered within 5 to 8 business days, depending on your location.
Total Delivery Time
The total estimated delivery time is 5 to 12 business days.
Shipping Locations
We currently ship to most countries worldwide.
If your location is not available at checkout, please contact us at bodyreliev@gmail.com.
Shipping Costs
We offer free standard shipping on all orders.
There are no hidden fees at checkout.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with your tracking number.
Please allow 1–3 business days for tracking information to update.
Multiple Shipments
In some cases, your order may be shipped in separate packages, depending on product availability and warehouse location.
Delays
While we aim to deliver within the estimated timeframe, delays may occur due to:
- High demand
- Shipping carrier issues
- Customs processing
BodyReliev is not responsible for delays caused by factors outside our control.
Incorrect Address
Please ensure your shipping details are correct at checkout.
BodyReliev is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages
If your package is marked as delivered but you have not received it, please:
- Check with neighbors or your local carrier
- Contact us at bodyreliev@gmail.com
We will assist you in resolving the issue as best as possible.
Contact
If you have any questions about shipping, feel free to contact us:
Email: bodyreliev@gmail.com
Business Name: BodyReliev