Terms of service

OVERVIEW

Welcome to BodyReliev. Throughout the site, the terms “we”, “us” and “our” refer to BodyReliev.

BodyReliev operates this website and store, including all related information, content, features, tools, products, and services to provide you with a seamless shopping experience (the “Services”). Our store is powered by Shopify, which enables us to securely provide these Services.

By visiting, accessing, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our Services.

SECTION 1 – USE OF OUR SERVICES

By using this site, you confirm that:

  • You are at least the age of majority in your jurisdiction
  • All information you provide is accurate, current, and complete
  • You will not use our products for any illegal or unauthorized purpose

You are responsible for maintaining the confidentiality of your account and all activity under it.

SECTION 2 – PRODUCTS & REPRESENTATION

We strive to display our products as accurately as possible.

However:

  • Colors and product appearance may vary depending on your device
  • Results may vary from person to person

We reserve the right to modify or discontinue any product at any time without notice.

SECTION 3 – ORDERS & ACCEPTANCE

All orders are subject to acceptance and availability.

We reserve the right to:

  • Refuse or cancel any order at our discretion
  • Limit quantities per customer, household, or region

Once an order is placed, it may not be possible to modify or cancel it after processing has begun.

If your order is canceled, you will receive a full refund.

SECTION 4 – PRICING & PAYMENTS

Prices are subject to change without notice.

Unless otherwise stated, prices do not include:

  • Shipping fees
  • Taxes or import duties

You agree to provide accurate billing and payment information. You authorize us to charge your selected payment method for your order.

SECTION 5 – SHIPPING & DELIVERY

We work with global fulfillment partners to deliver your order efficiently.

Processing Time

Orders are processed within 1 to 4 business days (Monday to Friday). This includes order verification, quality checks, and packaging.

Shipping Time

Once shipped, delivery typically takes 5 to 8 business days, depending on your location.

Total Estimated Delivery Time

The total estimated delivery time is 5 to 12 business days.

Important Information

  • Delivery times are estimates and not guaranteed
  • Delays may occur due to logistics, customs, or high demand
  • Orders may ship from different warehouses depending on availability
  • Tracking information will be provided once your order has shipped

BodyReliev is not responsible for delays caused by factors outside our control.

SECTION 6 – RETURNS & REFUNDS

All returns and refunds are governed by our Refund Policy.

We offer:

  • 30-day returns
  • Free return shipping on eligible items

You must contact us before returning any item.

SECTION 7 – INTELLECTUAL PROPERTY

All content on this website, including but not limited to:

  • Logos
  • Images
  • Text
  • Graphics

is the property of BodyReliev and may not be used, copied, or reproduced without permission.

SECTION 8 – THIRD-PARTY SERVICES

We may provide access to third-party tools and services.

We are not responsible for:

  • Third-party websites
  • External content
  • Transactions outside our platform

Use of such services is at your own risk.

SECTION 9 – SHOPIFY PLATFORM

Our store is powered by Shopify, but all purchases are made directly with BodyReliev.

Shopify is not responsible for:

  • Orders
  • Products
  • Shipping
  • Refunds

SECTION 10 – DISCLAIMER OF WARRANTIES

All products and services are provided “as is” and “as available” without warranties of any kind.

We do not guarantee:

  • Specific results from product use
  • That the service will be uninterrupted or error-free

SECTION 11 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, BodyReliev shall not be liable for:

  • Indirect or incidental damages
  • Loss of data, revenue, or profits
  • Delays or interruptions in service

SECTION 12 – INDEMNIFICATION

You agree to indemnify and hold BodyReliev harmless from any claims arising from:

  • Your breach of these Terms
  • Your misuse of the website
  • Violation of any law or third-party rights

SECTION 13 – TERMINATION

We may suspend or terminate your access to the Services at any time if you violate these Terms.

SECTION 14 – GOVERNING LAW

These Terms shall be governed by the laws of the jurisdiction in which BodyReliev operates.

SECTION 15 – CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time.

Continued use of the Services after changes are posted constitutes acceptance of those changes.

SECTION 16 – CONTACT INFORMATION

If you have any questions about these Terms, please contact us:

Email: bodyreliev@gmail.com
Business Name: BodyReliev